Wilmington, DE Store Privacy Policies

Privacy Policies from Jerry's Artarama of Wilmington, DE

Wilmington, DE Store Privacy Policies

Please call us regarding orders or workshops at 302-268-1238.

Privacy Policy

At Jerry's, we understand that you care how your information is used and shared. We couldn't agree more! We safeguard your personal identifiable information and will not share it with anyone!


Order Processing Policy

· To order online, click "Shop Our Store" or https://store.wilmingtonde-jerrys.com.

· If you need assistance with your order, visit our store's Customer Care Center or call the store at (302-268-1238).

· Please allow 24-48 hours for your order to be processed. 

· For phone orders, you may call Jerry's Artarama of Wilmington, DE to order with your item number, name and email address. Please specify whether your order is for delivery or pick-up when you call us. (302-268-1238)

· We will accommodate your order to the best of our ability, but in most cases, all orders are limited to stock on hand. 


Delivery Policy

New Castle County Deliveries: 

· Jerry's Artarama of Wilmington, DE proudly offers FREE DELIVERY with your purchase of $150 or more to the following zipcodes 19732, 19731, 19734, 19733, 19736, 19802, 19801, 19804, 19803, 19806, 19805, 19977, 19808, 19807, 19810, 19809, 19701, 19703, 19938, 19702, 19707, 19706, 19709, 19708, 19711, 19710, 19713, 19712, 19716, 19720, 19721, 19730

· For only $30, we are happy to deliver your order of $50 or more to the following zipcodes:  19732, 19731, 19734, 19733, 19736, 19802, 19801, 19804, 19803, 19806, 19805, 19977, 19808, 19807, 19810, 19809, 19701, 19703, 19938, 19702, 19707, 19706, 19709, 19708, 19711, 19710, 19713, 19712, 19716, 19720, 19721, 19730

Kent County Deliveries: 

· Jerry's Artarama of Wilmington, DE proudly offers FREE DELIVERY with your purchase of $200 or more to the following zipcodes 19964, 19979, 19980, 19901, 19903, 19902, 19904, 19936, 19934, 19943, 19946, 19952, 19954, 19953, 19955, 19962, 19961

· For only $60, we are happy to deliver your order of $50 or more to the following zipcodes:  19964, 19979, 19980, 19901, 19903, 19902, 19904, 19936, 19934, 19943, 19946, 19952, 19954, 19953, 19955, 19962, 19961

Sussex County Deliveries: 

· Jerry's Artarama of Wilmington, DE proudly offers FREE DELIVERY with your purchase of $250 or more to the following zipcodes 19963, 19967, 19966, 19969, 19968, 19971, 19970, 19975, 19973, 19930, 19933, 19931, 19939, 19941, 19940, 19944, 19945, 19950, 19947, 19951, 19956, 19960, 19958

· For only $100, we are happy to deliver your order of $50 or more to the following zipcodes:  19963, 19967, 19966, 19969, 19968, 19971, 19970, 19975, 19973, 19930, 19933, 19931, 19939, 19941, 19940, 19944, 19945, 19950, 19947, 19951, 19956, 19960, 19958

· If you don't live within one of these zipcodes, no problem! Place an order for in-store pickup, or call us at 302-268-1238.


In-Store Pickup Policy


· Please allow 24-48 hours for your order to be available for you to pickup in-store.

· We're happy to hold the order for you in the store for up to 21 days, if you've placed an order for in-store pickup.

· If you're unable to pickup your order by this time, we'll be forced to cancel your order. Payment will be refunded the same it was processed, however a restocking fee of 25% will apply.

· You may place orders for in-store pickup at any time through our website, or by calling the store at 302-268-1238.


Returns Policy

· If you decide for whatever reason to return the product you ordered, bring or send it back to the store for a full merchandise refund! Please call us before you send the item back with your order information.(302-268-1238)

· Refunds are issued the same way the payment was processed, within 60 daysAfter 60 days? No problem - please enjoy store credit!

· If you have any questions or concerns, just give us a call at 302-268-1238!


Disclaimer of Warranties and Limitation of Liability

Jerry's Artarama Retail Stores are not responsible for orders made through www.jerrysartarama.com, and cannot be held responsible for typographical errors, or errors in inventory. Please see our policies above for more information.